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Terms of Use

Last updated: 1 June 2026 · Effective: 2 June 2026

These terms govern your use of the Performance Systems Lab website and services. By using the site or submitting a diagnostic, you agree to these terms.

1. Acceptance of terms

By accessing this website or using our diagnostics, you agree to be bound by these terms. If you do not agree, please do not use the site.

2. The service

PSL provides performance diagnostics, reports, and advisory services.

3. Diagnostics and reports

The diagnostic and its report are provided for informational and developmental purposes. They are based on the responses you provide and are not a substitute for professional, medical, legal, or financial advice. Some services, such as deeper engagements, may be offered for a fee, which will be agreed with you in advance.

4. Intellectual property

All content, methodology, the PSL performance system, and materials on this site are owned by Performance Systems Lab and protected by intellectual-property laws. You may not reproduce, redistribute, or create derivative works without written permission.

5. Acceptable use

6. Disclaimers

The site and diagnostics are provided "as is" without warranties of any kind, to the fullest extent permitted by law. We do not guarantee specific outcomes from using our diagnostics or services.

7. Limitation of liability

To the fullest extent permitted by law, Performance Systems Lab is not liable for any indirect or consequential loss arising from your use of the website or diagnostics. Nothing in these terms excludes liability that cannot be excluded by law.

9. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

10. Contact

Questions about these terms? Email hello@performancesystemslab.com.

Questions about this policy?

Contact us at hello@performancesystemslab.com.